CompTIA A+

Duration: 5 days

Held by over 1​ million IT professionals worldwide, CompTIA A+ is the most essential IT certification for establishing an IT career. If you’re new to the IT industry, this will help you put your best foot forward. And if you’re already an IT professional, the CompTIA A+ certification validates your skills and can boost your career.

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Description

At Course Completion

In this course, you will install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems. You will:

  • Identify the hardware components of a computer.
  • Identify the basic components and functions of an operating system.
  • Identify the operational procedures that should be followed by PC technicians.
  • Identify and configure peripheral components.
  • Manage system components.
  • Identify and configure operating systems.
  • Identify the hardware and software requirements for custom client environments.
  • Identify network technologies.
  • Identify, configure, and maintain SOHO networks.
  • Support laptops.
  • Configure mobile computing devices.
  • Support printers.
  • Implement concepts and techniques used to secure computing devices and environments.
  • Troubleshoot hardware components.
  • Troubleshoot system-wide issues.

 

Course Outline

 

Lesson 1: Hardware Fundamentals

  • Topic A: Computer System Components
  • Topic B: Storage Devices
  • Topic C: Device Connections and Interfaces

 

Lesson 2: Operating System Fundamentals

  • Topic A: Personal Computer Operating Systems
  • Topic B: Windows Control Panel Utilities
  • Topic C: Command Line Tools
  • Topic D: Windows Security Settings
  • Topic E: Windows Operating System Tools

 

Lesson 3: Operational Procedures

  • Topic A: Basic Maintenance Tools and Techniques
  • Topic B: Electrical Safety
  • Topic C: Environmental Safety and Materials Handling
  • Topic D: Professionalism and Communication

 

Lesson 4: Peripheral Components

  • Topic A: Install and Configure Display Devices
  • Topic B: Install and Configure Input Devices
  • Topic C: Install and Configure Expansion Cards
  • Topic D: Install and Configure Multimedia Devices

 

Lesson 5: Managing System Components

  • Topic A: Motherboards
  • Topic B: CPUs and Cooling Systems
  • Topic C: Select and Install Power Supplies
  • Topic D: RAM Types and Features
  • Topic E: Install and Configure Storage Devices
  • Topic F: Configure the System BIOS

 

Lesson 6: Installing and Configuring Operating Systems

  • Topic A: Implement Virtualization
  • Topic B: Install Microsoft Windows
  • Topic C: Windows Upgrades
  • Topic D: Windows Optimization and Preventive Maintenance

 

Lesson 7: Customized Client Environments

  • Topic A: Standard Clients
  • Topic B: Custom Client Environments

 

Lesson 8: Networking Technologies

  • Topic A: Physical Network Connections
  • Topic B: TCP/IP
  • Topic C: Network Connectivity
  • Topic D: Ports and Protocols
  • Topic E: Set Up and Configure Windows Networking
  • Topic F: Networking Tools

 

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

  • Topic A: Install and Configure SOHO Networks
  • Topic B: SOHO Network Security

 

Lesson 10: Supporting Laptops

  • Topic A: Laptop Hardware and Components
  • Topic B: Install and Configure Laptop Hardware Components

 

Lesson 11: Mobile Computing

  • Topic A: Mobile Device Technologies
  • Topic B: Configure Mobile Devices

 

Lesson 12: Supporting Printers

  • Topic A: Printer Technologies
  • Topic B: Install, Configure, and Maintain Printers

 

Lesson 13: Security

  • Topic A: Security Fundamentals
  • Topic B: Security Threats and Vulnerabilities
  • Topic C: Security Protection Measures
  • Topic D: Workstation Security

 

Lesson 14: Troubleshooting Hardware Components

  • Topic A: Troubleshooting Theory
  • Topic B: Troubleshoot Video and Display Devices
  • Topic C: Troubleshoot Hard Drives and RAID Arrays
  • Topic D: Troubleshoot System Components
  • Topic E: Troubleshoot Laptops
  • Topic F: Troubleshoot Printers

 

Lesson 15: Troubleshooting System-Wide Issues

  • Topic A: Troubleshoot Operating Systems
  • Topic B: Troubleshoot Wired and Wireless Networks
  • Topic C: Troubleshoot Common Security Issues

 

Appendix

  • Appendix A: Mapping Course Content to CompTIA® A+® Exam 220-801
  • Appendix B: Mapping Course Content to CompTIA® A+® Exam 220-802
  • Appendix C: CompTIA A+ Acronyms
  • Appendix D: A Brief History of Personal Computers

Prerequisites

Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

Target audience

This course is intended for anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.

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