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ITIL Categories
Choosing the right ITIL Stream
Managing Professional stream
Aimed at IT professionals working within digital teams, ITIL 4's Managing Professional stream focuses on providing you with all the practical and technical knowledge you'll need to effectively run IT projects, services and workflows, and how to manage the teams within them.
To become an ITIL Managing Professional (ITIL MP), end-learners must complete the following modules:
ITIL 4 Foundation
- ITIL 4 Specialist: Create, Deliver and Support (CDS)
- ITIL 4 Specialist: Drive Stakeholder Value (DSV)
- ITIL 4 Specialist: High-velocity IT (HVIT)
- ITIL 4 Strategist: Direct, Plan and Improve (DPI)
Strategic Leader stream
The ITIL Strategic Leader stream recognizes that ITIL's value goes beyond just IT operations, and can in fact be beneficial to all digitally-enabled services. Following this stream will show that you appreciate and understand how IT can affect and influence overall business strategy.
To become an ITIL Strategic Leader (ITIL SL), end-learners must complete the following modules:
ITIL 4 Foundation
- ITIL 4 Strategist: Direct, Plan and Improve (DPI)
- ITIL 4 Leader: Digital and IT Strategy
In addition, the ITIL 4 Leader modules requires a minimum of three years of IT managerial experience. Once the models are complete learners would be eligible for submitting written proof of experience, plus take part in a one time interview process.
End-learners must complete the ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) to be eligible to become an ITIL Master.
